BUSINESSINTERNET


BANDWIDTH GUARANTEED

BUSINESS INTERNET

Businesses depend on the Internet and Pacific Wave understands your needs. In Hawaii, this can often be a challenge due to logistics and an aging infrastructure causing instability and speed dilemmas to many areas.

With these unique needs, we have designed our service offerings around bringing not only speed but high-capacity service that matches your business capabilities. We tailor our Internet service plans to meet your particular needs, so you are never paying for “extras” you don’t need or want. And to back it up, you can experience 100% up-time guaranteed!

Powered by our IP WAVE network, Pacific Wave offers the most diverse and redundant Internet service in Hawaii.  At Pacific Wave we are not tied to legacy Trans-Pacific transport.

Additionally, Pacific Wave has the ability to provide your Business with a variety of delivery options.

FIBER OPTIC
Pacific Wave has access to all of the fiber optic networks in Hawaii. This access allows Pacific Wave to provide direct fiber optic services across the entire State.
FIXED WIRELESS

Pacific Wave owns and operates the most reliable and largest Fixed Wireless network in Hawaii.  Our Multi-Gigabit Wireless network can act as a fiber replacement or to augment your existing services.

SINGLE POINT

The Internet is essential in business today.  So we have combined our Fiber and Fixed Wireless products together to create a fully-redundant, diverse path service we call Single Point.

DIRECT INTERNET ACCESS

THIS ISN'T "SHARED INTERNET", THIS IS DIRECT INTERNET ACCESS!

FEATURES

HIGH-SPEED CONNECTIVITY

Speeds from 25 Mbps to 10 Gbps

SYMMETRICAL SERVICE

Equally fast download and upload capabilities

SCALABILITY

Easily increase bandwidth without costly equipment changes

CONSISTENT PERFORMANCE

Always consistent peak speed, 24 x 7

QUICK SETUP

Installation typically in 10 days or less

NETWORK RELIABILITY

Service Level Agreement (SLA) guarantees 100% uptime

Network Maps

ANSWERS TO COMMON QUESTIONS

Dedicated Internet Service (DIA) is a private connection between an ISP and the customer’s premises. This means that the bandwidth you purchase is for your use only; there are no other users sharing the connection so the speed advertised is the speed you get.

 

Shared Internet Access (SIA)  is where users of a service share facilities in order to save money. This is the typical residential Internet model, whereby a number of consumers access a Internet connection and the bandwidth of that connection is shared between them.  Shared bandwidth generally has an up to disclaimer in the package selection.

 

Pacific Wave only sells Dedicated Internet Access (DIA)

No. Pacific Wave will place some equipment at your site to enable you to receive our services. You will not need to purchase or lease this equipment. This equipment will remain the property of Pacific Wave and will be maintained by our technicians.

Installation generally takes 2-5 hours for business Internet services – depending on your location and type of installation required.

We can usually install services within 3-10 days from when we receive a complete order from you. Special circumstances may delay service provisioning, such as some complex dedicated high-speed connections and/or difficult installation environments, etc.

Standard Installation includes the following:

Installation of Pacific Wave’s Equipment

Basic Mounting Hardware

Up to 250 feet of Ethernet cabling, with no more than 100 feet inside the building

Up to 3hr of technician time for cable routing work

Extra setup or installation fees may apply for unusual installation requirements. Our installation technician will discuss the installation requirements and plans before installing your new service.

TAKE COMPLETE CONTROL OF YOUR INFRASTRUCTURE

No upfront costs. No costly purchases. 24/7 on island support.

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